Privacy Policy

Privacy Policy

Last updated: June 4, 2025

This Privacy Policy describes how Zarien (referred to as “we”, “us”, “our” or “the Site”) collects, uses, and shares your personal data when you use our website, services, or make a purchase through our platform (collectively referred to as the “Services”). The terms “you” and “your” refer to any individual who accesses or uses the Services, including customers, visitors, or any person whose data is processed according to this policy.

Please read this Privacy Policy carefully.


Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal obligations, or other operational reasons. Any changes will be published on this page with an updated “Last updated” date.


How We Collect and Use Your Personal Data

To provide our Services, we collect personal data from various sources depending on how you interact with us. We use this data to communicate with you, process your orders, deliver our Services, and comply with legal obligations.


What Personal Data We Collect

The personal data we collect depends on how you interact with our Site and Services. Personal data refers to any information that identifies or relates to you.

Data Collected Directly from You:

  • Contact Information (name, address, phone number, email address)

  • Order Information (billing and shipping addresses, payment confirmations)

  • Account Details (login credentials, security questions)

  • Shopping Behavior (products viewed, added to cart, or purchased)

  • Customer Support Interactions (messages you send to us)

Certain features of our Services may require you to provide personal data. You may choose not to provide some information, but this may limit your use of certain functions.

Data Collected Automatically:

We collect certain technical and usage information about your interaction with the Services, such as your device type, browser details, IP address, and traffic data through cookies and similar technologies.

Data Received from Third Parties:

We may also receive information from third-party service providers, including:

  • E-commerce platforms (e.g., Shopify)

  • Payment processors

  • Marketing and advertising partners


How We Use Your Personal Data

We use your data for the following purposes:

  • To fulfill orders and deliver Services (account management, payment processing, shipping, returns)

  • For marketing and advertising (sending promotional communications, personalizing ads)

  • To prevent fraud and ensure security

  • To provide customer support and improve our Services


Cookies

Our Site uses cookies to enhance your experience, remember your preferences, and analyze site traffic. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit certain functionalities.


Sharing of Personal Data

We may share your personal data with:

  • Service providers (e.g., IT providers, logistics partners, customer service)

  • Business and marketing partners, in accordance with their privacy policies

  • In the event of a business transaction, such as a merger or acquisition

  • As required by law or legal process

We do not share sensitive personal data without your consent.


User-Generated Content

If you post reviews or other public content on our Site, it may be visible to other users. We are not responsible for the privacy of such content.


Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices of these third parties. Please review their privacy policies separately.


Children’s Data

Our Services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has shared personal information, please contact us to have it removed.


Data Security and Retention

We take appropriate measures to protect your personal data. However, no method of data transmission or storage is 100% secure. We retain your data only as long as necessary for the purposes described in this policy or as required by law.


Your Rights

Depending on your location within Europe, you may have the right to:

  • Access your personal data

  • Correct or delete your data

  • Restrict or object to data processing

  • Request data portability


Contact

If you have questions about this Privacy Policy or your personal data, please contact us via the contact form on our Site or email us at:

📧 support@zarien.eu

We typically respond within 24 hours. Thank you!